There was an email about my location/name/address needing to be verified, why would a VPS need this?

Taking steps to verify the validity of an order is done to protect all of our clients, you, and us from having fraudulent orders create servers which would compromise the integrity and security of the network.  The information on your profile should be both legitimate and truthful. This allows for a smoother billing process, installation, and helps us provide quality support. To update this information please either call or open a ticket with billing/tech support, and we will perform the modification.

Was this answer helpful?

 Print this Article

Also Read:

Can I use my own Windows or cPanel license instead of one issued by DotBlock?

While we understand your desire to use a license which you have already obtained, we can only...

cPanel and WHM Information

You can find excellent documentation for cPanel/WHM on the developers' site here:...

Do I have full "root" access to my server?

Yes. On Linux based systems you have full "root" access. In Windows environments you have full...

How can I reinstall my server?

***THESE STEPS WILL RE-IMAGE YOUR MACHINE AND YOU WILL LOSE PREVIOUSLY STORED DATA. PLEASE USE...

How long does it take to move an account to DotBlock?

This depends on a large number of factors; account size, number of accounts, ease of migration...