How can I contact support?

If you are already a customer, we recommend using our ticket system to easily track your inquiries within your DotBlock Client Area.  Please use the email you have on file with DotBlock so that we can link your support ticket with your account.

If you wish to speak to a representative, please call us at:  (866) 923-4550

Monday-Friday 24 hours
Saturday-Sunday 8am - 11:59pm EST

You may also email us directly at

Was this answer helpful?

 Print this Article

Also Read:

How do I upload files to my Linux server?

First, make sure you have a working ftp client. We recommend FileZilla. Most Linux Distributions...

How do I reboot/power off/boot my server?

1. Log into your client area at   2. Click “Manage Servers” at the top...

Why are my emails being marked as spam?

If you are receiving bounceback messages or tags that your messages are being marked as spam and...

How do I add a DNS zone for my domain?

In order to use the DotBlock DNS management, you will want to point your domains' nameservers to...

How to Check for a Firewall Block

Our cPanel servers come pre-installed with ConfigServer Security & Firewall or 'CSF', which...