Articles

 Can I use my own Windows or cPanel license instead of one issued by DotBlock?

While we understand your desire to use a license which you have already obtained, we can only...

 Can I use VNC to login to my VPS?

Absolutely. You can use your own VNC client, using the port and ip address specified under the...

 cPanel and WHM Information

You can find excellent documentation for cPanel/WHM on the developers' site here:...

 Do I have full "root" access to my server?

Yes. On Linux based systems you have full "root" access. In Windows environments you have full...

 During signup there is a "hostname" field. What do I put there?

In this field, you should enter the label or nickname for your server. Many users opt to specify...

 How can I reinstall my server?

***THESE STEPS WILL RE-IMAGE YOUR MACHINE AND YOU WILL LOSE PREVIOUSLY STORED DATA. PLEASE USE...

 How long does it take to move an account to DotBlock?

This depends on a large number of factors; account size, number of accounts, ease of migration...

 I need an additional IP address.

No problem. Additional IP addresses are $2 per IP per month. Please contact support with your...

 There was an email about my location/name/address needing to be verified, why would a VPS need this?

Taking steps to verify the validity of an order is done to protect all of our clients, you, and...

 Why Phone Verification?

The phone verification system has been implemented to cut down on fraudulent orders, while at the...

 Will DotBlock migrate my websites for me?

DotBlock offers free cPanel to cPanel migrations for new customers for up to 20 accounts. In...