How can I verify my account?

Billing Account

To verify your billing account, the following will be accepted:
  • The 5 digit support pin on the top left of your client area at: https://billing.dotblock.com/clientarea.php
  • A verification code that can be emailed to the primary account contact email address upon request.
  • If two-factor authentication is enabled on your account, a verification code can be sent to you via text message.
Please note that the support pin and verification codes are temporary and meant for one-time use only.

Client area password resets can be sent to the primary account contact email address only.

Changes on a Server

To verify changes on a server, the following can be accepted
  • The password for the 'root' or other user with sudo privileges on a Linux Server
  • The password for the 'Administrator' user on a Windows server
  • The 5 digit support pin on the top left of your client area at: https://billing.dotblock.com/clientarea.php
  • A verification code that can be emailed to the primary account contact email address upon request.
  • If two-factor authentication is enabled on your account, a verification code can be sent to you via text message.

Please note that the support pin and verification codes are temporary and meant for one-time use only.

  • verification, identity, verify, billing
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Where do I pay my invoices?

You may pay your invoice by going to the invoices section of your Client Area. You can then click...

How is the billing handled for my account?

All billing charges are automatically debited on a monthly cycle by default. Billing cycles for...

Cancelling Your Account

As per our terms of service, cancellation requests must be submitted through the client area or...

What are the methods I can use to pay my DotBlock invoice?

We accept payments via PayPal, and also most major credit cards. If you would like to modify your...

PayPal Subscriptions

In order to set-up a recurring PayPal payment, you will need to access the invoice after it has...